Who is it for?
This diploma responds to a need for training and certification in professional French among the staff of restaurants, hotels,
or travel agencies who
are not native speakers of French, in view of their engagement with French-speaking clientele, or their advancement in a French-speaking
market.
This diploma is intended for professionals in the hotel, tourism and food service sectors whose tasks include
receiving customers. Some examples might be receptionists, station attendants, travel agents, tour operators, tour guides,
activity leaders, servers, and headwaiters.
Description of Exam
We offer three Diploma for Tourism, Hospitality, Catering from level A2, level B1 and level B2.
For more detailed information regarding the levels and the exams formats, discover below:
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Activities: Taking an order, greeting a customer, responding to guest comments on a forum, presenting a plan for a
guided tour, writing promotional copy for a touristic offer, explaining a map and providing advice to a client.
Themes: Gastronomy, tourism, hotels, travel